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Sectors we work in

The mechanics of a dispute change with the subject matter. A commodity quality claim, a fitness to practise hearing and a motor finance complaint run on different rules, different clocks and different evidence, and the rulebook is what absorbs the difference.

Where it runs

One system, and a rulebook for each body that uses it

  • Commercial and civil arbitration and mediation

    Institutions and their neutrals, running formal cases on their own rules. This is where Settle& runs today.

    See how it runs
  • Trade and commodities

    Grain, oilseeds, cotton, sugar, cocoa, metals and shipping, each on its own arbitration rulebook and its own timetable.

    See how it runs
  • Financial services

    Securities and futures disputes, then banking, lending, motor finance, payments and the schemes that handle escalated complaints.

    See how it runs
  • Insurance

    Motor, home, health, life and pensions. High complaint volume under its own conduct rules, which is why it sits apart from banking.

    See how it runs
  • Healthcare

    Medical and nursing councils and their fitness to practise cases, private healthcare complaints, and patient disputes.

    See how it runs
  • Sport

    Arbitration, discipline and anti-doping, on fixed rulebooks, in public, and usually against the clock.

    See how it runs
  • Professional and membership standards

    Bar associations, accountancy, engineering and realtor bodies, running ethics and member arbitration on their own code.

    See how it runs
  • Consumer services

    Retail, travel, marketplaces and subscriptions, reached through the consumer schemes that already handle these disputes.

    See how it runs
  • Regulated services

    Telecoms, energy, water and transport, where a sector regulator and a required scheme already structure the dispute.

    See how it runs

We work through the list in the order the work lands, and a body is never ruled out for its size or where it sits. Some of these are live today and some are ahead of us, and a working session is the honest place to find out which is which for your own case types.

Bring us your own rulebook

The system is the same in every one of these. See how it works.